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BPM Software Suite

by Benedikt Liegener last modified Apr 29, 2012 14:40
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Definitions

Term:
BPM Software Suite
Domain: Cross-cutting issues
Engineering and Design
(KM-ED)
Adaptation and Monitoring
(KM-AM)
Quality Definition, Negotiation and Assurance
(KM-QA)
Generic
(domain independent)
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Business Process Management
(KM-BPM)
A set of software components that help business users to manage development of standards-compliant Business Processes by Mapping business requirements to entities in the underlying technological service platform. A set of software components that provide business users with a real-time life-cycle management of Service-Based Applications, based on monitoring, measurement, Optimization, and higher-level business Goals. A set of software components that provide business users with means to detect, define, simulate and adjust quality-related properties of  Service-Based Applications. A BPM Software Suite (BPMS) provides an integrated set of tools to model, design, simulate and deploy business processes and process-based applications, delivering greater degrees of process management delivery. BPMS present a "closed loop" system for achieving business performance improvement, offering a set of integrated tools that support designing, measuring, monitoring, analyzing, optimizing, and continuously improving business processes. [McGoveran, 2004]

BPM suites coordinate tasks and synchronize data across existing systems. They also
help coordinate human process activities, streamlining tasks, triggers, and timelines related to a business process, and assuring they are completed as defined by a process model. A BPM suite makes processes more efficient, compliant, agile, and visible by ensuring that every process step is explicitly defined, monitored over time, and optimized for maximum productivity. A true BPMS enables business users to:

• Model and simulate all interaction patterns between workers, systems and Information Sources to create shared understanding about how to optimize business processes and results.
• Coordinate and manage the handoff of work across boundaries.
• Provide real-time feedback to business managers about work-in-progress to support in-line business process adjustments.
• Monitor process outcomes to performance targets, and continuously refine and adjust process flows and rules.

Based on optimal, timely and accurate business process data, business managers and analysts can take quicker action and make more competent decisions.

A comprehensive BPMS offers the following capabilities [Papazoglou & Ribbers, 2006]:

1. Business Process Modeling
2. Business Process Integration
3. Business Process Execution
4. Business Process Analysis, Monitoring and Auditing
5. Business Process Measurement
6. Business Process Optimization

These six tenets of BPMS should not be considered as separate from each other. They work in concert and represent a cohesive set of actions that deliver BPM solutions.
{ETC: Business Process Modeling, Business Process Integration, Business Process Execution, Business Process Analysis, Monitoring and Auditing, Business Process Measurement, Business Process Optimization}
Service Composition and Coordination
(KM-SC)




Service Infrastructure
(KM-SI)




Generic
(domain independent)




 

Competencies

 

 

References

  • [McGoveran, 2004] D. McGoveran, “An Introduction to BPM and BPMS,” Business Integration Journal, pp. 2—10, April, 2004.
  • [Papazoglou & Ribbers, 2006] M. P. Papazoglou, and P. M. A. Ribbers, “e-Business: Organizational and Technical Foundations”. J.Wiley & Sons, April 2006.
  • [Leymann 2000] Leymann, F., Roller, D., Production Workflow. Concepts and Techniques. Prentice Hall PTR. Upper Saddle River. New Jersey 07458, 2000.



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