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[S-Cube] Recent Publications in the Area of Service Networks

by Osama Sammodi last modified Jun 08, 2010 09:33

Lero had three recent publications in the area of service networks:

  • Noel Carroll, Ita Richardson and Eoin Whelan. Applying Social Network Analysis to Monitor Web-enabled Business Processes. In Proceedings of the 6th International Conference on Web Information Systems and Technologies (WEBIST '10), Valencia, Spain, 7-10 April 2010.
    • The discussions that opened up here regarding service networks were very positive and many participants acknowledged the good work of the "S-Cubers".
  • Noel Carroll, Eoin Whelan and Ita Richardson. The Discovery of Agile Service Networks through the Use of Social Network Analysis. In Proceedings of the International Conference of Service Science (ICSS2010), Hangzhou, China, 13-14 May 2010.
    • This conference focused on service science and ignited some hearty discussion of the topic both in practice and within the educational environment.
  • Carroll, N., Richardson, I., and Whelan, E. (2010).  Applying Social Network Analysis to Discover Service Innovation within Agile Service Networks, Journal of Service Science (forthcoming).
    • This paper provided a lengthy account for the research Lero are involved in on modelling service networks.

 In general, these papers served as a state of the art literature review and vision on the area of service science.


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