Personal tools
You are here: Home Knowledge Model REPOSITORY of Terms U User Error

User Error

by Benedikt Liegener last modified Apr 29, 2012 14:54
— filed under:

Definitions

Term:
User Error
Domain: Cross-cutting issues
Engineering and Design
(KM-ED)
Adaptation and Monitoring
(KM-AM)
Quality Definition, Negotiation and Assurance
(KM-QA)
Generic
(domain independent)
D
o
m
a
i
n
:
L
a
y
e
r
s

Business Process Management
(KM-BPM)




Service Composition and Coordination
(KM-SC)




Service Infrastructure
(KM-SI)




Generic
(domain independent)



A User Error is an occasion in which a human operator's planned sequence of mental or physical activities with a system fails to achieve its intended outcome, and cannot be attributed to the intervention of some chance agency. [Reason, 1998] {HOM: Error}

 

Competencies

 


 

 

References

  • [Reason, 1998] J. Reason, Human error, Cambridge:Cambridge University Press, 1998.



Document Actions
  • Send this
  • Print this
  • Bookmarks

The Plone® CMS — Open Source Content Management System is © 2000-2017 by the Plone Foundation et al.