Personalization
by
Benedikt Liegener
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last modified
Apr 26, 2012 14:50
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filed under:
KnowledgeModel
Definitions
Term: Personalization |
Domain: Cross-cutting issues | ||||
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Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
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D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
In personalization the user is seen as being passive, or at least somewhat less in control. It is the website that monitors, analyses and reacts to behavior, for example, content offered can be based on tracking surfing decisions.[Bonnet, 2001] | |||
Service Composition and
Coordination (KM-SC) |
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Service Infrastructure (KM-SI) |
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Generic (domain independent) |
Personalization involves a process of gathering user information during interaction between a system and a user in order to dynamically deliver appropriate, tailored content and services to the user. [Bonnet, 2001] | Personalization involves using technology to accommodate the differences between individuals. Once confined mainly to theWeb, it is increasingly becoming a factor in education, health care (i.e. personalized medicine), television, and in both "business to business" and "business to consumer" settings. [Wikipedia] |
Competencies
- CITY: Interaction design and research; http://hcid.soi.city.ac.uk/research/index.html;
Neil Maiden, Angela Kounkou
- CNR: Personalization of services; http://hpc.isti.cnr.it Fabrizio Silvestri, Franco Maria Nardini, Gabriele Tolomei
References
- [Bonnet, 2001] M. Bonnet, "Personalization of Web Services: Opportunities and Challenges" Ariadne, vol. 28, June 2001.
- [CD-JRA-1.1.5] "Analysis on how to exploit codified HCI and codified context knowledge for SBA engineering"
- [Wikipedia] http://en.wikipedia.org/wiki/Personalization