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Mediation

by Benedikt Liegener last modified Apr 26, 2012 12:53
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Definitions

Term:
Mediation
Domain: Cross-cutting issues
Engineering and Design
(KM-ED)
Adaptation and Monitoring
(KM-AM)
Quality Definition, Negotiation and Assurance
(KM-QA)
Generic
(domain independent)
D
o
m
a
i
n
:
L
a
y
e
r
s

Business Process Management
(KM-BPM)




Service Composition and Coordination
(KM-SC)




Service Infrastructure
(KM-SI)




Generic
(domain independent)

Mediation refers to an activity in which a neutral third party, the mediator, assists two or more parties in order to help them achieve an agreement on a matter of common interest. [PO-JRA-1.2.1]
Mediation is an intervention in a dispute in order to resolve it. [Oxford-Dict.]

 

Competencies

 

References


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