Compliance
by
Oktay Türetken
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last modified
Apr 26, 2012 11:35
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filed under:
KnowledgeModel
Definitions
Term: term |
Domain: Cross-cutting issues | ||||
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Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
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D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
Compliance is the process of ascertaining the adherence of business processes to relevant laws and regulations, which may emerge from legislation and regulatory bodies, standards and code of practices (such as, ISO 9001), internal policies and business partner contracts, e.g. service level agreements (SLA). From a structural perspective, compliance requirements may fall into four classes that pertain to the basic structure of business processes, which are: (i) workflow constraints (sequential constraints), (ii) information usage (data validation and requirements), (iii) employed resources (task allocation and data access rights) and (iv) real-time constraints [Elgammal et. al., 2012]. | |||
Service Composition and
Coordination (KM-SC) |
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Service Infrastructure (KM-SI) |
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Generic (domain independent) |
Unambiguously ensuring conformance to a set of prescribed and/or agreed upon norms [Turetken et.al., 2011], [Turetken et.al., 2012] |
Competencies
- Tilburg: Business Process Compliance Management; Oktay Turetken, Amal Elgammal, Mike Papazoglou, Willem-Jan van den Heuvel
References
- [Turetken et.al., 2011] Turetken, O., Elgammal, A., van den Heuvel, W-J., Papazoglou, M. (2011). Enforcing Compliance on Business Processes through the use of Patterns, European Conference on Information Systems (ECIS 2011)
- [Turetken et.al., 2012] Turetken, O., Elgammal, A., van den Heuvel, W-J., Papazoglou, M. (2012). Capturing Compliance Requirements: A Pattern-Based Approach, IEEE Software, May/June 2012
- [Elgammal et al., 2012] Elgammal A., Turetken O., van den Heuvel W., "Using Patterns for the Analysis and Resolution of Compliance Violations”, International Journal of Cooperative Information Systems, special Issue on ICSOC’10 best papers; 21(1), pp. 31-54, 2012.