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Service process model

by Patricia Lago last modified Apr 25, 2012 13:41
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Definitions

Term:
Service process model
Domain: Cross-cutting issues
Engineering and Design
(KM-ED)
Adaptation and Monitoring
(KM-AM)
Quality Definition, Negotiation and Assurance
(KM-QA)
Generic
(domain independent)
D
o
m
a
i
n
:
L
a
y
e
r
s

Business Process Management
(KM-BPM)




Service Composition and Coordination
(KM-SC)




Service Infrastructure
(KM-SI)




Generic
(domain independent)
A service process model describes the service development process, which covers the service life cycle in full or part [Gu2009]. {GEN: Process model}



 

Competencies


 

References

  • [Gu2009] Q. Gu, P. Lago, and E.D. Nitto. Guiding the Service Engineering Process: the Importance of Service Aspects. in 2nd IFIP WG5.8 Workshop on Enterprise Interoperability (IWEI 2009). 2009. Valencia, Spain: Springer, 14 pages.
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