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Closed SLA

by Osama Sammodi last modified Apr 26, 2012 11:40
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Definitions

Term:
Closed SLA
Domain: Cross-cutting issues
Engineering and Design
(KM-ED)
Adaptation and Monitoring
(KM-AM)
Quality Definition, Negotiation and Assurance
(KM-QA)
Generic
(domain independent)
D
o
m
a
i
n
:
L
a
y
e
r
s

Business Process Management
(KM-BPM)




Service Composition and Coordination
(KM-SC)




Service Infrastructure
(KM-SI)




Generic
(domain independent)


Closed SLA is a set of clauses that can be used for contract monitoring and enforcement and that, most importantly, reflect the agreement between the service offer of the provider and the requirements of the service requestor [Comuzzi & Pernici, 2008]

 

Competencies

  • N/A

 


References

[Comuzzi & Pernici, 2008] Comuzzi, M., & Pernici, B. (2008). A Framework for QoS-Based Web service Contracting. ACM Transactions on web, 3(3).


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